Privacy Policy

Effective Date: 24-06-2025

At Crystal Engineering Systems ("Crystal," "we," "us"), we are committed to protecting your privacy and the security of your data. This policy outlines how we collect, process, and safeguard your information, ensuring transparency and your peace of mind.

By using our site, you consent to the terms and conditions described herein. This policy applies to Crystal Engineering Systems and its non-European subsidiaries globally.

1. What Type of Data Do We Collect?
  • a) Directly from you: name, contact info, account details, preferences, and transaction history.
  • b) Automatically from your device: IP address, location, cookies, device/browser data.
  • c) From third parties: social networks, recruiters, and service providers.
2. Purpose of Data Collection

We use your data to provide services, process transactions, improve offerings, market relevant products, ensure security, and comply with legal requirements.

Legal basis: contract, legitimate interest, legal obligation, and consent.

3. Data Security

We apply technical and organizational measures, audits, and internal policies to protect your data from unauthorized access and misuse.

4. Data Processing Locations

Data may be processed locally or globally within the Crystal Engineering group or with trusted third-party vendors under appropriate safeguards.

5. Data Sharing

We only share data with affiliates, service providers, or when required by law. We do not sell your data to third parties.

6. Data Retention

Data is retained only as long as necessary for business or legal purposes, after which it is securely deleted or anonymized.

7. Your Rights
  • Access, update, or delete your data
  • Withdraw consent or object to processing
  • Request data portability or restrict processing
  • Right to non-discrimination
8. Handling Issues

Contact us directly at info@crespl.com for questions or complaints.

9. Data Breaches

In case of a breach, we inform authorities, affected individuals, and take action to mitigate risks and prevent recurrence.

10. Dispute Resolution

Disputes are resolved in accordance with the governing law of Tamil Nadu and courts in Krishnagiri.

11. Internet Privacy

We use cookies and analytics to understand usage and improve services. See our cookie policy for details.

12. Policy Changes

We may revise this policy occasionally. Check this page regularly for updates.

13. Contact Us

Questions? Email us at info@crespl.com.

Last Updated: 24-06-2025